Digital Workspace
Explore Emerging Technology Trends Shaping The Workspace Of Tomorrow
The future of work is a term used to describe the anticipated changes in the way people work and the workplace environment due to technological advancements, globalization, and societal changes. It refers to the evolving nature of work, the new ways in which work is being done, and the impact of these changes on workers, organizations, and society as a whole.
Key Benefits Dervied Are:
- Enhanced User Experience
- Improved Consumer Experience
- Persona-Based Catalogue Service
- Automation-Driven Self-Service Enhancements
- Faster Onboarding and Time to Market
- One IT- Higher Productivity and Effectiveness
- Always Available IT
- Improved MTTR and Average Handling
Key Trends
That Are
Shaping The
Future of Work Include:
Automation And Artificial Intelligence
With the advent of new technologies, many jobs are likely to be automated, which means that workers will need to adapt their skills to remain employable.
Gig Economy
The rise of gig work, where workers are hired on a temporary or freelance basis, is expected to continue, providing more flexibility but also leading to greater job insecurity.
Remote Work
The COVID-19 pandemic has accelerated the trend towards remote work, with many organisations adopting hybrid work models that combine remote and in-person work.
Upskilling And Reskilling
The pace of technological change means that workers will need to continually update their skills to remain competitive in the job market.
Diversity And Inclusion
There is a growing awareness of the importance of diversity and inclusion in the workplace, and organisations are increasingly focused on creating inclusive cultures that promote diversity and equity.
BUILDING BLOCKS OF FUTURE OF WORK
Service Management
- ITSM, ITAM
- Remote, Compliance
- User Access Management
Endpoint Analytics
- Persona Management
- Holistic Proactive Automation
- Compliance
Operations BI
- Live Dashboards
- Reporting
- Compliance
Additional Defaults
- Chat Support Platform
- ACD / IVR with CTI
- Field Force Management - HFS Power Automate/ RPA
OUR UNIQUE SELLING PROPOSITIONs
Exclusive Boutique Partnership
As the only boutique partner for Lakeside in India, we bring specialized expertise and a deep understanding of Lakeside’s offerings to cater to your specific needs.
360-Degree Relationship Building
We believe in nurturing comprehensive relationships with our clients, ensuring a holistic approach to addressing your challenges and achieving your goals.
Leading in the Digital Workspace
We take pride in being a boutique player in the digital workspace, offering tailored solutions that align perfectly with your requirements.
Unmatched Business and Data Understanding
Our team possesses unparalleled expertise in both business and data, enabling us to provide insights and solutions that go beyond what others in the industry can offer.
Certified SysTrack
Resources
With 7 certified SysTrack resources, we have the knowledge and skills needed to optimize your systems and maximize performance.
Beta Program for
Sensor Builder
We are at the forefront of innovation, actively participating in the beta program for Sensor Builder, ensuring that you benefit from the latest advancements in technology.
Industry Leaders
in Expertise
Our team comprises industry leaders who bring years of experience and knowledge to the table, ensuring the highest level of expertise in our services.
Holistic
Approach
Unlike piecemeal solutions, we look at your business challenges and objectives holistically, creating integrated strategies that yield sustainable results.
TOOL MATURITY, CAPABILITY & STRATEGIC USE
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